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In order to file a claim and receive a prompt response, please provide us with the following information : a copy of the receipt from the store where you purchased your Machrus product and photo of the damage if applicable.
The warranty does not cover parts that show abuse or damage by wind, snow, weight overload or general neglect of maintenance.
Premium Jumping Mats Supplied with All Trampolines
We will replace the defective part within one year from the date of purchase.
Premium Pads Supplied with All Trampolines
We will replace the defective part within six months from the date of purchase.
-Frame Parts -Structure Items -Frame Hardware -Springs
We will replace the defective part within one year from the date of purchase.
-Super Trampoline Pads -Weather Cover -PVC Parts -Enclosure Nets -Foam Sleeves
We will replace the defective part within ninety days from the date of purchase.
We will replace the defective part within 6 months from the date of purchase.
We will replace the defective part within 6 months from the date of purchase.
We will replace the defective part within 90 days from the date of purchase.
We will replace the defective part within 90 days from the date of purchase.
We will replace the defective part within 6 months from the date of purchase.
We will replace the defective part within one year from the date of purchase.
We will replace the defective part within one year from the date of purchase.
We will replace the defective part within one year from the date of purchase.
