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Over the past decade, we’ve developed our mission:
Increasing positivity through innovative , active and safe outdoor-fun products for the entire family. In line with that, we updated our name to reflect that mission. Machrus is short for Pharomachrus, which is the scientific name of the quetzal – a stunning bird from Central and South America.In line with that, we updated our name to reflect that mission. Machrus is short for Pharomachrus, which is the scientific name of the quetzal – a stunning bird from Central and South America.
We take pride in our products and stand behind them.
Our sourcing and purchasing teams excel in bringing the quality products and parts that make up Machrus's premium lines. We provide strong warranties to build consumer confidence and reassurance.
If there is any issue, we make it easy to get in touch with us. Our Customer Service associates are ready to assist with product and order questions. And more. Need a product assembled? We can help with that. Not sure which part or accessory to order for your trampoline? We’ll give you a hand there as well.
We work proactively with our retailers.
We work closely with our online and High Street Retailers partners to ensure discoverability on the platforms our consumers prefer in the US, Canada, United Kingdom, European Union, Mexico, India, and Australia.
Our Sales, Operations and Catalogue teams work proactively with our retail partners on everythingfrom managing inventory and logistics to creating content and customized solutions.
We’re a growing company with an entrepreneurial mindset.
When you look around the office, you see a team of happy and positive people working together – growing personally, professionally and successfully expanding our business. How does that happen?
The DNA make-up of our staff consists of our six Core Values. These values enable collaboration, empowerment and productivity – helping us accomplish, succeed, and have a great time! Our shared values provide us with the means to best achieve our mission – To increase positivity through innovative, active and safe outdoor-fun products for the entire family.